Leading Through Tough Times – Planning the Future Through Customer Feedback

Market projections are a valuable, yet somewhat elusive, part of a company's strategic planning process. Many of us feel ignorant about what's coming, especially as the "experts" can't seem to agree on much about our economy and where it's headed. Nonetheless, it's important to learn what key trends are facing your industry and company and [...]

Five Easy Leadership Coaching Tips

The work of Jim Kouzes and Barry Posner in The Leadership Challenge is one of my favorite resources for leadership growth. Lauren Parkhill offers a few important Tips from a recent Kouzes event. You probably know how important coaching and practice are to success in sports, but how often do you hear business leaders talking [...]

Google’s Quest to Build a Better Boss

By Adam Bryant, published March 12, 2011 New York Times, Business Day Laszlo Bock of Google says its study found that a boss’s technical expertise was less important than “being accessible.” Michelle Donovan and Prasad Setty were on the team that led Google’s management effectiveness project. In early 2009, statisticians inside the Googleplex here embarked [...]

The Need for High Performing Leadership in Today’s Complex Economy

By Jeri L. Mersky, Ph.D. JLM Management Consultants PDF Version Leadership in many contemporary businesses has been changing dramatically over the past few years. It is more inclusive, strategic and “emotionally intelligent” than ever before. Often called High Performing Leadership (HPL), the reason for the change is not that managers suddenly decided that a HPL [...]