Google’s Quest to Build a Better Boss

By Adam Bryant, published March 12, 2011 New York Times, Business Day Laszlo Bock of Google says its study found that a boss’s technical expertise was less important than “being accessible.” Michelle Donovan and Prasad Setty were on the team that led Google’s management effectiveness project. In early 2009, statisticians inside the Googleplex here embarked [...]

The Need for High Performing Leadership in Today’s Complex Economy

By Jeri L. Mersky, Ph.D. JLM Management Consultants PDF Version Leadership in many contemporary businesses has been changing dramatically over the past few years. It is more inclusive, strategic and “emotionally intelligent” than ever before. Often called High Performing Leadership (HPL), the reason for the change is not that managers suddenly decided that a HPL [...]